Information We Collect
Use of Information
Information We Share
Third Party Sites
Information about International Transfers
Visitors’ Choices and Opt-Outs
Other Data Rights
Visitors’ California Privacy Rights
Retention of Visitors’ Personal Information
Updates to this Policy
How to Contact Us
This Policy does not cover:
Visitors may give Us personal information through Our Website, for example, when Visitors make inquiries about Our products and Services, sign up for a free trial, contact Us for support, obtain a quote or consultation, or to explore career opportunities with Us, or when Visitors sign up for an online account or marketing communications.
We may ask Visitors to provide specific information set out in an online inquiry form (for example, name, contact details, company name, country, monthly email volume, billing information, profile information etc). Alternatively, Visitors may choose to provide additional information when Visitors communicate with Us or otherwise interact with Us, and We will keep copies of any such communications that Visitors send to Us for Our records.
We may use the information We collect through Our Website for a range of reasons including to:
If Visitors are from the European Economic Area (“EEA”), Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which We collect it.
However, We will normally collect personal information from Visitors only where We have Visitors’ consent to do so, where We need the personal information to perform a contract with Visitors, or where the processing is in Our legitimate interests and not overridenoverridden by Visitors’ data protection interests or fundamental rights and freedoms. In some cases, We may also have a legal obligation to collect the personal information in question.
If We ask Visitors to provide personal information to comply with a legal requirement or to perform a contract with Visitors, We will make this clear at the relevant time and advise Visitors whether the provision of Visitors’ personal information is mandatory or not (as well as of the possible consequences if Visitors do not provide Visitors’ personal information).
Similarly, if We collect and use Visitors’ personal information in reliance on Our or a third party's legitimate interests and those interests are not already listed above, We will make clear to Visitors at the relevant time what those legitimate interests are.
If Visitors have questions about or need further information concerning the legal basis on which We collect and use Visitors’ personal information, please contact Us using the contact details provided under the "How to Contact Us" section below.
We may share and disclose Visitors’ personal information to third parties in the following circumstances:
Hostway may provide bulletin boards, blogs, or chat rooms on the Website. Any personal information Visitors choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send Visitors unsolicited messages. We are not responsible for the personal information Visitors choose to submit in these forums.
On some pages of Our Website, such as Our blog, third parties may provide applications or plug-ins through Our Website which may track Visitors’ use of content, applications or plug-ins, or may customize content, applications and plug-ins for Visitors. For example, when Visitors share a post on Our blog using a social media sharing button (e.g. Facebook, LinkedIn), the social network that has created the button will record that Visitors have done this. If Visitors do not want the social network to collect this information about Visitors, then Visitors are advised to not use this feature.
Visitors’ personal information may be stored and processed by Us in any country where We have facilities or where We engage service providers, and by reading this Policy Visitors acknowledge that Visitors’ personal information may be transferred to countries outside of Visitors’ country of residence, including the United States, which may have different data protection rules to those of Visitors’ country. Where We do so, Our collection, storage and use of Visitors’ personal information will be in accordance with the purposes set out in this Policy.
Hostway does not knowingly solicit or collect, and Visitors should not provide, any information regarding Visitors’ medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other Sensitive Data, as such term is defined in the Hostway Terms of Service.
The Website is not directed at children under the age of 16. We do not knowingly solicit or collect personal information from children under the age of 16.
Hostway takes reasonable steps to ensure that the data We collect is reliable for its intended use, accurate, complete and up to date. Visitors can email Us at firstname.lastname@example.org if Visitors wish to access, correct, amend or delete any personal information that We hold about Visitors and We will consider Visitors’ request in accordance with applicable laws.
Visitors from certain territories (such as the European Union) may have additional rights under their data protection laws, such as the following:
Visitors can exercise the above rights by writing to Us using the contact details in Section 13 below and We will respond to such requests in accordance with applicable data protection laws. We may ask Visitors to verify Visitors’ identity before We respond to a Visitors’ request.
Visitors also have the right to raise questions or complaints with Visitors’ data protection authority at any time.
Hostway has adopted a policy of allowing Visitors to opt-out of the disclosure of Visitors’ personally identifiable information to third parties for their direct marketing purposes and thus falls within this exception. Instructions for opting out can be found in the section entitled found in the Choice and Opt-Out section above.
We will retain Visitors’ personal information for the period necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other lawful purposes. Where We have no ongoing legitimate business need to process Visitors’ personal information, We will either delete or anonymize it or, if this is not possible (for example, because Visitors’ personal information has been stored in backup archives), then We will securely store Visitors’ personal information and isolate it from any further processing until deletion is possible.
We reserve the right to change or update this Policy from time to time. If material changes are made, We will place a prominent notice on Our Website for at least 30 days prior to the change taking effect, and will update the last revised date at the top of this Policy. We encourage Visitors to regularly check back on this page to ensure Visitors are up to date with any changes.
If You have any questions or concerns regarding the use or disclosure of Your personal information through the Services, You can contact Us by sending an email to email@example.com, Our Data Protection Officer by sending an email to firstname.lastname@example.org, or by mail at: 3923 W. 6th St., Suite 315, Los Angeles, CA 90020, U.S.A.
Updated on May 14, 2018